Delta has recently completed the installation of new seat covers in Delta One, First Class and Delta Comfort+ cabins across the entire fleet. In a recent New York Times article, Delta explained that the large-scale modification involved more than 700 planes.
“When you purchase an airline ticket and fly from one place to the other, you will consistently experience the seat,” says Jeff Robertson, VP Product Development, Sky Clubs and Marketing Communications, “it’s generally the most important piece of your experience and what drives your satisfaction.”